Win Spin Terms & Conditions
Updated 2026-09-12
Who we are and what this agreement covers
Welcome to Win Spin. This site is operated by Wild Blackfin Limited SRL, licensed by the Anjouan Gaming Board under licence number ALSI-202601043-FI2. By opening an account or placing a wager, you accept these terms in full.
They form a binding contract between you and us. Read them carefully. Where a specific rule applies to a promotion or payment method, that rule sits alongside these general terms and, in the event of conflict, the specific rule prevails. Questions? Our support team is happy to help.
Deposits, withdrawals and identity checks
The minimum deposit is £1. We support GBP, and payments can be made using cards, e-wallets, bank transfer and a selection of cryptocurrencies. Funds must come from an account or wallet held in your own name.
Before we release a withdrawal, we may ask you to verify your identity. This Know Your Customer (KYC) process protects you and helps us meet our anti-money-laundering obligations. We may request proof of identity, address and ownership of your payment method. Withdrawals are typically processed within one hour of approval, though your provider may take longer to settle the transfer. We reserve the right to hold or reverse payments where we suspect fraud, collusion or breach of these terms. How we handle your documents is explained in our privacy policy.
Fair play and prohibited conduct
Play must be genuine and for entertainment. The following are not permitted: using bots, exploiting software faults, colluding with other players, chip-dumping, or manipulating games and bonuses to gain an unfair edge.
If a game malfunctions, all affected bets are void. Where a bet is settled in error, we may correct the outcome and adjust balances accordingly. We work only with regulated suppliers such as Evolution Gaming, Pragmatic Play, NetEnt and Play'n GO, whose results are independently tested. Attempting to game the system risks account closure and forfeiture of funds.
Eligibility and one account per person
You must be at least 18 years old to register. You must also be legally permitted to gamble in the country where you live. It is your responsibility to check this before you play.
We allow one account per person, household, IP address and device. Duplicate accounts may be closed without notice, and any winnings linked to them can be forfeited. Do not register on behalf of anyone else. Keep your login details private; you are responsible for all activity that takes place under your account.
If you feel your gambling is becoming a problem, help is available. Free, confidential support can be found through GamCare on 0808 8020 133 or at gamcare.org.uk, and you can set limits any time via our responsible gambling tools.
Bonuses and wagering
Our Welcome Package and reload offers carry their own conditions, shown on the promotion page at the time you claim. Some offers require a minimum deposit; for example, the Welcome Package requires a £20 deposit to qualify.
Bonus funds and free spins are granted at our discretion and may be withdrawn, amended or ended where a promotion is abused. We consider low-risk hedge betting, irregular staking patterns and shared payment methods to be abuse. One welcome offer applies per person and household. If you request a withdrawal while a bonus is active, any unfulfilled bonus balance may be removed.
Complaints, disputes and changes to these terms
Something gone wrong? Contact us first, and we aim to resolve most matters quickly. If you remain unhappy, you may escalate the complaint to the Anjouan Gaming Board as our supervisory authority.
These terms are governed by the laws applicable under our licence, and disputes fall under that jurisdiction. We may update this page from time to time to reflect legal, regulatory or operational changes. When we make material changes we will post the revised version here with a new effective date, and continued use of your account signals your acceptance.
Closure, dormancy and limits on our liability
You may close your account at any time by contacting support. We may suspend or close an account where we suspect a breach of these terms, a legal requirement, or where continued play would be harmful to you.
An account with no login activity for 12 consecutive months is treated as dormant, and a monthly administration fee may apply to any remaining balance. We will always try to contact you first. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for losses arising from interruptions, connection failures or events beyond our reasonable control. Nothing here limits liability that cannot lawfully be excluded.